Question 1

Is there a minimum order?

Accepted Answer

$300 total (this can be any items from Farmhouse English cookies or #SPARKLE)

Question 2

Where do you ship from?

Accepted Answer

Wayne, New Jersey - USA
Toronto - Canada

Question 3

How long to get my order?

Accepted Answer

We ship according to your requested ship date. For example, Oct 1. Normally UPS ground takes from 1 to 5 days depending on how far you are located from our warehouses.
USA - New Jersey
Canada - Toronto

Question 4

Shipping Charges?

Accepted Answer

Although the product is imported, don't worry, we only add on standard shipping charges from our warehouse to your desination. We do not any surcharge to the shipping fees.

Question 5

What if I receive damaged product?

Accepted Answer

Call the office immediately at 312-396-8008 or email joe@triconnectinc.com. We pride ourselves on excellent customer service. DO NOT issue a call tag. We will quickly resolve with a credit or replacement.

FAQ